Protect your jay9 account with ID check
We verify your identity before the first withdrawal to keep your balance secure and meet Bangladesh transaction rules. Upload a clear photo of your national ID card and a recent selfie through the account-security tab; our team checks them against your registered name and mobile number. Verification usually finishes within a few hours during business days. Once approved, future withdrawals skip this
step and route straight to your wallet, so it's a one-time gate that guards your winnings from unauthorised access.
- Go to account security — Open settings from the menu, then tap the verification section to start the ID upload.
- Upload your documents — Take a clear photo of your Bangladesh national ID card and a current selfie, then submit both files.
- Wait for review — Our verification team checks your documents against your account details; most approvals finish the same business day.
- Withdraw freely — Once verified, all future payouts skip the document step and process straight to your chosen wallet.